Refund policy
Shipping & Returns
WE CAN NOT SHIP TO P.O. BOXES. MUST USE PHYSICAL ADDRESS-WE SHIP VIA UPS ONLY
Return Policy:
- If you return a product for any kind of exchange, you are resposible to pay the shipping fee to return the product to Bridgeport Equipment & Tool. You will then be charged to re-ship the new product.
- You are resposible for insuring items that are sent back to us as we are not responsible for lost items.
- Boots/footwear returned for sizing must include all original tags, store receipt and must be returned within thirty (30) days of purchase date. No exceptions.
- Boots/footwear showing any sign of wear will not be accepted. Wear boots only on clean carpeted flooring until you are sure they fit properly.
- Boots/footwear must be in their original box and box must not be defaced in any way. Doing so will result in a restocking fee. (NO TAPE OR LABELS ON BOOT BOXES)
- SEND RETURNS TO: BRIDGEPORT EQUIPMENT, 500 HALL STREET, BRIDGEPORT OHIO 43912
All returned items must be unworn, accompanied by the original receipt, and returned in the original packaging.
Boots/shoes returned within 30 days of purchase will be evaluated for in-store replacement. Boots/shoes returned within 60 days must be returned to the manufacturer for testing and pro-rating. We will provide this service at a cost to you of $20.00 (shipping charge). Any credit deemed applicable by the manufacturer will be applied toward a new boot/shoe purchase.
Safe Shopping Guarantee:
Shopping online with us is safe and secure! Every credit card purchase on our Web site is covered by our Safe Shopping Guarantee, meaning that if unauthorized charges are made to your credit care as a result of doing business with us, you will pay nothing.
Guarantee Details:
1) Under the Fair Credit billing Act, your credit card provider cannot hold you liable for more than $50.00 of fraudulent charges. If your credit card provider does hold you liable for any of this $50.00, BET will cover the entire expense to you, up to the full $50.00. BET will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at our Web site while using our secure server.
2) In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Why do we provide this guarantee?
Bridgeport Boots secure server software (SSL) is the industry standard and among the best software available for secure retail transactions. This safe technology encrypts all of a buyer's personal data and allows only Bridgeport Boots to access the information. Technical experts assert that online purchases made through secure server software are far safer than traditional credit card transactions due to the encryption of information that can only be unscrambled by an authorized computer.